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Got Warranty? Taking Another Look at the 20-Year Battery Warranty

Carey O’Donnell

Chuck Finin

There is a significant and growing disconnect between the understanding and expectations of end users regarding the warranty coverage provided on VRLA batteries and its correlation to the actual battery performance experienced in most real-world applications. This discussion will focus on the primary issues surrounding current industry practice and explore possible solutions for reducing conflict between manufacturers, end-users, and resellers.

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